RECALLQ FOR OPTOMETRY PRACTICES

The 2-year eye exam is the most missed appointment in Australian healthcare. OptometryIQ fixes that.

60% of Australians don't use their full optical rebate before it resets. OptometryIQ brings them back — and helps them unlock their allowance before it expires.

Built for optometry·AU data residency·Live in 20 minutes

Why optometry practices lose recall revenue.

Two-year recall cycles are easy for patients to forget entirely.

No reminder, no visit. The 24-month gap becomes 36, then 48.

Private health rebates reset — most patients don't realise.

Unused allowance is lost revenue for both the patient and the practice.

At $280–400 per exam + frames, every missed recall matters.

A single month of consistent recall recovers more than a year of ad spend.

Built for optometry workflow.

Works with Optomate, Sunix, iCare, Optiplus (CSV export)
Messages reference rebate reset dates and allowance expiry
Supports 6-month, 1-year, and 2-year recall windows by patient type
Handles pediatric recalls, diabetic review cycles, contact lens renewals

A 2,000-patient optometry practice. 900 patients overdue. Recovery rate yields 63 bookings/month × $340 = $21,400/month recovered. OptometryIQ Growth plan: $1,000/month. Net: $20,400/month.

Optometry FAQ

Does it integrate with Optomate / Sunix / iCare?

Yes — CSV export from any of them works out of the box.

Can it reference private health rebate expiry dates?

Yes — health fund + renewal month is a first-class variable.

How does it handle different recall windows?

Patient type controls the window — pediatric 1yr, adult 2yr, CL 6mo, diabetic 6–12mo.

Can it flag patients due for diabetic retinal screening?

Yes, as a separate cohort with its own cadence and wording.

Will it work with my practice's frame promotions?

Yes — seasonal promo text slots into the message variables.

How fast can I go live?

Under 20 minutes from CSV upload.